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Frequent Asked Questions

Product

Bouquets of fresh flowers, bouquets of dried natural flowers, custom arrangements, floral installations, bridal bouquets, floral accessories with fresh or dried natural flowers. In the shop we also sell flowers on the stem (subject to availability), some plants and glass vases for floral arrangements.

No, we don't offer fixed-price bouquets by size. However, depending on availability and season, we create customizable bouquets with different prices.

If you would like a custom bouquet or arrangement and cannot find it in our store, please send us an email with your request and we will respond as soon as possible.

There are no fixed-price bouquets by size. However, depending on availability and season, we create customizable bouquets with different prices.

If you would like a custom bouquet or arrangement and cannot find it in our store, please send us an email with your request and we will respond as soon as possible.

It's not possible. We are extremely sorry, but our order volume is large and the associated logistics prioritize the quality of the arrangements, maintaining the freshness of the flowers, speed of delivery, and affordable prices, so we cannot offer this additional step in the service.

However, you can see ours. social media, We publish the branch designs we've made almost daily there, by size 🙂

It's not possible. We are extremely sorry, but our order volume is large and the associated logistics prioritize the quality of the arrangements, maintaining the freshness of the flowers, speed of delivery, and affordable prices, so we cannot offer this additional step in the service.

However, you can see ours. social media, We publish the branch designs we've made almost daily there, by size 🙂

No. Our bouquets change every day, as we choose the best and freshest flowers almost daily, according to the season and the supply from our local suppliers.

However, our relaxed and rustic style is always unmistakable. You can see our... social media, We publish the branch designs we've made almost daily there, by size 🙂

Yes, please tell us in the order notes or via email which flowers and/or greenery you are allergic to, and we will give you all the attention you need.

On average, 5 to 7 days. However, our customers say that some varieties stay beautiful for up to 15 days 🙂

No, we only sell natural flowers, fresh or dried.

No, we sell bouquets (by size or customized) and in-store we sell individual flowers (subject to availability).

Yes, we can make them to order. We usually have some indoor plants for sale in our store.

Yes. You can place this special order via email or phone.

Yes, and we're experts at it. We make headbands, hair ties, crowns, combs, and headpieces. With dried or fresh natural flowers. Send us your order via email with the date and reference images of what you want.

Yes, and we love it! We make everything from personal items like bridal bouquets, headpieces, and boutonnieres, to arrangements for receptions, cocktail parties, and ceremonies. Check out our Weddings section and send us your quote request 🙂

We sell flower bouquets that can complement our glass vases, chocolates, wines, and cards 🙂

Change the water for the flowers every 2 days, keep the vase clean, and trim about 1cm from the stems of the flowers each time you change the water.

Keep the arrangement away from direct sunlight and sources of heat and cold. Remove any flowers that are wilting so that the remaining ones stay healthy longer. Talk to and compliment the flowers; believe me, it works 🙂

Delivery

In Lisbon, Greater Lisbon (Sintra line, Cascais line, Loures, Vila Franca de Xira) and the South Bank.

Yes, Greater Lisbon (Sintra line, Cascais line, Loures, Vila Franca de Xira, etc.) and the South Bank, always limited to a distance of 30km from our store.

Yes, in the city of Lisbon. Bike deliveries cost €5.90 and are made from Mon/Tue/Thu/Fri from 10am to 5:30pm, Wed from 11:30am to 6pm,

 No appointment needed.

Not always. The bicycle is our means of transportation, and sometimes we can't guarantee that "scenic" effect, however beautiful and poetic it may be.

It is possible to book a 2-hour window for courier deliveries, with prices ranging from €8 to €15 (depending on the day and delivery address).

Yes, delivery is via courier, with prices ranging from €8 to €15 (depending on the day and delivery address).

Yes, delivery is via courier, with prices ranging from €8 to €15 (depending on the day and delivery address).

Buy

Yes, our address is Rua 4 de Infantaria, 7D 1350-266 Lisboa.

Yes, to stay informed about upcoming workshops (on floral arrangements, wreaths, etc.), follow us on social media or subscribe to our newsletter (on the homepage).

Yes, registration is not required.

Multibanco reference, MBWay, Multibanco cards and PayPal.

Yes, these payment options are available at checkout.

Enter the coupon code when finalizing your purchase in our online store.

Please note that our operations are linked to our store opening hours. If you placed your order during business hours and have not received confirmation, please contact us by phone. During holiday periods (Mother's Day, Valentine's Day), we may take longer to process orders and/or be out of stock. In this case, please pay attention to the message we will send to your email.

Please wait for us to contact you via email; we will respond as soon as possible with our delivery availability.

We require a minimum of 12 hours' notice. However, for special occasions, it is recommended to book a few days in advance.

You will receive order confirmation after following the website's payment instructions to the end. Or, if you are placing an order outside of the website, you must send proof of payment by email and await confirmation from us.

As soon as possible after receiving payment instructions and no later than 8:00 AM on the day of delivery. These deadlines may be altered on the eve of holidays.

No, you can preferably do it via the website, or even by e-mail or telephone.